Don’t Be Denied is a series of podcast episodes and detailed postings that address the intricacies and mysteries of the medical industrial complex and how it can be navigated by consumers. It is an essential training framework for both brokers and their staff to make them better informed, providing insightful information which is of added value to their clients especially those struggling with medical claims. My Personal Advocate (mypersonaladvocate.net), an on-call fee-based service that provides empathetic and knowledgeable support for clients facing severe or complex medical situations, is also introduced.